There is an ongoing Incident
This is 1GLOBAL's status page, here you'll find the current status and incident history of 1GLOBAL.
Enterprise/Compliance Connectivity Operational
In here you will find connectivity related incidents for 1Global Business / Compliance products.
90 days ago % Uptime Today
Voice Services Operational
90 days ago % Uptime Today
Australia Operational
France Operational
Germany Operational
Hong Kong Operational
Netherlands Operational
Poland Operational
Spain Operational
United Kingdom Operational
United States Operational
Roaming Operational
Data Services Operational
90 days ago % Uptime Today
Australia Operational
France Operational
Germany Operational
Hong Kong Operational
Netherlands Operational
Poland Operational
Spain Operational
United Kingdom Operational
United States Operational
Roaming Operational
Portals Operational
90 days ago % Uptime Today
Customer Support | Support.jira.1global.com Operational
90 days ago % Uptime Today
Account Management Portal (my.truphone.com) Operational
90 days ago % Uptime Today
Remote SIM Provisioning Operational
90 days ago % Uptime Today
SGP21/22 Operational
90 days ago % Uptime Today
Discovery Service Operational
90 days ago % Uptime Today
Machine to Machine Operational
90 days ago % Uptime Today
RSP Management Portal Operational
90 days ago % Uptime Today
Entitlement Server Operational
90 days ago % Uptime Today
Connect API Operational
90 days ago % Uptime Today
Data Operational
90 days ago % Uptime Today
Europe Operational
90 days ago % Uptime Today
Asia Operational
90 days ago % Uptime Today
North America Operational
90 days ago % Uptime Today
Oceania Operational
90 days ago % Uptime Today
South and Central America Operational
90 days ago % Uptime Today
Africa Operational
90 days ago % Uptime Today
Voice Operational
90 days ago % Uptime Today
API Operational
90 days ago % Uptime Today
Connect API - V2 Operational
90 days ago % Uptime Today
Connect API - V3 Operational
90 days ago % Uptime Today
IoT Minor incident
90 days ago % Uptime Today
Data Minor incident
90 days ago % Uptime Today
Europe Operational
90 days ago % Uptime Today
Asia Operational
90 days ago % Uptime Today
North America Minor incident
90 days ago % Uptime Today
Oceania Operational
90 days ago % Uptime Today
South and Central America Operational
90 days ago % Uptime Today
Africa Operational
90 days ago % Uptime Today
Web Portal Operational
90 days ago % Uptime Today
API Operational
90 days ago % Uptime Today

Scheduled maintenances


Scheduled maintenance Planned RSP Infrastructure Maintenance - LDN from 2026-09-02 22:00 BST to 2026-09-04 00:00 BST
[Scheduled]

Dear Customer,
We are writing to inform you of planned RSP maintenance, with no downtime for your services. The maintenance will be done in our primary London Data Centre.
Maintenance Window:
• Start: September 2nd, 09:00PM UTC
• End: September 3rd, 11:00PM UTC
To ensure uninterrupted service during this maintenance, we will be seamlessly shifting traffic from our London RSP to our Amsterdam RSP. You will experience no downtime during this maintenance window. Your services will remain...

Scheduled maintenance 1Global Enterprise - Planned RSP Infrastructure Maintenance - AMS from 2026-09-07 18:00 BST to 2026-09-08 02:00 BST
[Scheduled]

Dear Customer,
We are writing to inform you of a planned RSP maintenance, with expected downtime. The maintenance will be done in our Amsterdam Data Centre.
Maintenance Window:
• Start: September 7th, 05:00PM UTC
• End: September 8th, 01:00AM UTC
• Expected downtime: 2h during maintenance window

If you have any questions or concerns, please do not hesitate to contact our support team through our online support portal.
We appreciate your understanding and cooperation as we work to...

Scheduled maintenance SMDP+ API integration - RSP Infrastructure Change - AMS from 2026-09-10 18:00 BST to 2026-09-10 18:00 BST
[Scheduled]

Dear customer,

We are writing to inform you that we will change our service IPs on the following maintenance windows:

Maintenance Window:

Amsterdam Site
• September 10th, 05:00PM UTC

This only affects customers who have full SMDP+ API integration. If you only use the RSP UI management portal, this change does not affect you.

We have sent an email to customers over the last 2 days with our domain and IP information.

If you have full SMDP+ API integration, you will need to whitelist the...

% Uptime
90 days ago Today
Incident & maintenance history
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