Dear customer,

Through metrics we confirm that the previously reported incident is no longer occurring.

We will closely monitor our service for 24 hours to ensure long-term stability.

For any inquiries or additional help, don’t hesitate to contact your usual support channels and points of contact.

We apologize for any inconvenience this incident has caused to your service.

Thank you,
1GLOBAL Major Incident Team

Dear Customer,

This incident has been considered solved.

We apologise for any inconvenience caused and thank you for your patience and understanding.

Kind regards,
1GLOBAL Major Incident Team