Entitlements Server | Infrastructure Upgrades from 2024-08-05 15:00 BST to 2024-08-05 21:00 BST

This maintenance has been concluded as planned.

This maintenance is now starting as planned.

1GLOBAL wants to inform you of a scheduled maintenance window for our Entitlements Server (ES) service today. This maintenance is highly necessary to implement infrastructure changes that will enhance our service’s reliability and performance.

Maintenance Window:

Date: Today
Time: 16:00 - 22:00 UTC+2
Expected Downtime: Maximum impact between 5 to 10 minutes

Potential Impacts:
During this maintenance window, there will be a brief period (maximum of 5 to 10 minutes) where you may experience the following:

• Inability to initiate communication with our Entitlements Server (e.g., signing up or transferring services).
• Temporary disruptions in the communication between your systems and our APIs.

Once the infrastructure updates are complete, all services will return to normal operation.

If you experience any issues during the maintenance window, retry the interaction after 5 to 10 minutes.

We understand the importance of our services to your operations and are working to ensure that the downtime is minimal and the maintenance is carried out as smoothly as possible.

If you have any questions or need further assistance, please do not hesitate to contact your CSM.