Maintenance - Ticketing Portal downtime from 2024-08-14 18:00 BST to 2024-08-16 10:00 BST

This maintenance has been concluded as planned.

This maintenance is now starting as planned.

We would like to inform you that we will be upgrading our support tools to better serve you. As part of this upgrade, all customer-facing ticketing portals will be temporarily inaccessible from Wednesday, August 14th at 18:00 until Friday, August 16th at 10:00.

During this period, any customer attempting to access the portals will be redirected to a temporary message with instructions on how to raise a case via email.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services.