Maintenance - Ticketing Portal downtime from 2024-08-14 17:00 to 2024-08-16 09:00

Scheduled maintenance Portals Customer Support | Support.jira.1global.com
2024-08-14 17:00 · 1 day, 16 hours

Updates

Times are shown in Africa/Abidjan timezone
Resolved

This maintenance has been concluded as planned.

August 16, 2024 · 09:00
Started

This maintenance is now starting as planned.

August 14, 2024 · 17:00
Scheduled

We would like to inform you that we will be upgrading our support tools to better serve you. As part of this upgrade, all customer-facing ticketing portals will be temporarily inaccessible from Wednesday, August 14th at 18:00 until Friday, August 16th at 10:00.

During this period, any customer attempting to access the portals will be redirected to a temporary message with instructions on how to raise a case via email.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services.

August 13, 2024 · 09:40

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