RSP | rsp.console.1global.com unavailable
Minor incident
Remote SIM Provisioning
RSP Management Portal
2024-10-30 18:00 GMT
· 14 hours, 30 minutes
Updates
Retroactive
October 31, 2024 · 08:48 GMT
We want to inform our customers of a temporary issue that occurred with rsp.console.truphone.com. This issue impacted access to the RSP Web Portal through our .truphone domain, but notably, our rsp.console.1global.com domain remained fully operational throughout the incident.
After a thorough investigation and analysis, our engineering team identified the root cause and implemented a resolution as of this morning. We are confident this will prevent any recurrence and will continue to monitor the system closely to ensure stability.
Thank you for your patience and understanding. We apologize for any inconvenience this may have caused and remain committed to providing reliable service.
← Back