RSP | rsp.console.1global.com unavailable

Minor incident Remote SIM Provisioning RSP Management Portal
2024-10-30 18:00 GMT · 14 hours, 30 minutes

Updates

Retroactive

We want to inform our customers of a temporary issue that occurred with rsp.console.truphone.com. This issue impacted access to the RSP Web Portal through our .truphone domain, but notably, our rsp.console.1global.com domain remained fully operational throughout the incident.

After a thorough investigation and analysis, our engineering team identified the root cause and implemented a resolution as of this morning. We are confident this will prevent any recurrence and will continue to monitor the system closely to ensure stability.

Thank you for your patience and understanding. We apologize for any inconvenience this may have caused and remain committed to providing reliable service.

October 31, 2024 · 08:48 GMT

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