Connectivity | Data Services Degradation (2G & 3G)
Major incident
Connect API
Data
Europe
Asia
North America
Oceania
South and Central America
Africa
IoT
Data
Europe
Asia
North America
Oceania
South and Central America
Africa
2025-01-30 15:00 GMT
· 2 hours, 58 minutes
Updates
Monitoring
January 30, 2025 · 16:39 GMT
1GLOBAL has observed a return to normal network traffic in the affected countries.
Our teams remain vigilant and will continue to monitor the situation to ensure network stability.
We apologize for any inconvenience and appreciate our users’ patience and understanding during this period.
Issue
January 30, 2025 · 15:56 GMT
1GLOBAL is currently investigating a network performance degradation affecting 2G/3G services for a subset of users.
The main affected countries are the following.
- Viet Nam
- Germany
- United Kingdom
- Spain
- Italy
- France
- India
- Sweden
- Indonesia
- Ireland
- South Africa
- Lebanon
- Belgium
- Norway
- Bulgaria
- Denmark
- Greece
- Morroco
We are investigating this issue with our partners and aim to provide new updates within the next hour.
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