Data Services | 2G/3G Degradation detected

Minor incident Connect API Data Europe North America South and Central America IoT Data North America
2025-02-06 13:55 GMT · 4 hours, 22 minutes

Updates

Resolved

This incident is now resolved

February 6, 2025 · 18:17 GMT
Monitoring

Network traffic in the affected countries has now normalized.

Our operations team is actively monitoring the situation to ensure network stability

February 6, 2025 · 15:37 GMT
Issue

Incident Summary
1GLOBAL has detected a 2G/3G service degradation for a subset of users below. We are working with our partners to resolve this situation.

We aim to provide new updates within 1 hour

Main Impacted Countries

  • Belarus
  • Greenland
  • Panama
  • Portugal
  • Venezuela
  • United States (IoT)
  • Canada (IoT)

We sincerely apologize for any disruption caused and appreciate the patience and understanding of our users during this time.

February 6, 2025 · 14:26 GMT

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