Data Services | 2G/3G Degradation detected

Our partner has now confirmed that the incident is resolved. We will proceed to close the case.

We are now observing a return to normal network traffic patterns for the affected countries.

Our operations team will continue to monitor the situation closely to guarantee network stability.

Incident Summary
1GLOBAL has detected a 2G/3G service degradation for a subset of users. We are working with our partners to resolve this situation.

We aim to provide new updates within 1 hour

Main Impacted Countries

• Germany
• India
• United Kingdom
• Indonesia
• France
• Portugal
• Colombia
• Papua New Guinea
• Poland

We sincerely apologize for any disruption caused and appreciate the patience and understanding of our users during this time.