Voice & Data Issues in the Netherlands

Major incident Enterprise/Compliance Connectivity Voice Services Netherlands Data Services Netherlands
2025-04-01 08:49 BST · 1 hour, 45 minutes

Updates

Resolved

Dear customer,

After extensive analysis along with our partners, we concluded that the degradation seen on our performance indicators did not impact live service.

Due to this, we will close this incident notification.

For any inquiries or additional help, don’t hesitate to contact our Customer Services team available 24/7.

We apologize for any inconvenience this incident has caused to your service.

1GLOBAL Major Incident Team

April 1, 2025 · 10:33 BST
Update

Dear customer,

We are experiencing a degradation of Voice and Data services in the Netherlands.

The major incident team has escalated a priority 1 ticket with our partner in the Netherlands.

Expect to provide an update as soon as we have relevant information to share.

Thank you,
1GLOBAL Major Incident Team

April 1, 2025 · 09:04 BST
Issue

Dear customer,

We are experiencing a degradation of Voice and Data services in the Netherlands.

The major incident team is working to assess the root cause of this degradation.

Expect to provide an update as soon as we have relevant information to share.

Thank you,
1GLOBAL Major Incident Team

April 1, 2025 · 08:49 BST

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