Data | Service Degradation

Major incident Connect API Data Europe Asia North America Oceania South and Central America Africa IoT Data North America
2025-04-24 06:23 BST · 6 hours, 56 minutes

Updates

Resolved

This incident is now resolved

April 24, 2025 · 13:18 BST
Issue

Dear Customer,

We are currently experiencing service instability affecting data services in the following countries for a subset of users:

  • Portugal
  • Canada
  • Pakistan
  • Belarus
  • Panama
  • Kazakhstan
  • United States of America

An investigation is ongoing with our network partners to resolve this incident swiftly.

We sincerely apologise for any disruption caused and appreciate the patience and understanding of our users during this time.

Updates will be provided as soon as they’re available.

Thank you,
1GLOBAL

April 24, 2025 · 08:25 BST

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