Data Services | 2G/3G Service Degradation
Minor incident
Connect API
Data
Europe
Asia
North America
Oceania
South and Central America
Africa
IoT
Data
North America
2025-04-25 14:00 BST
· 3 hours, 16 minutes
Updates
Issue
April 25, 2025 · 15:05 BST
Dear Customer,
We are currently experiencing service instability affecting 2G/3G data services in the following countries for a subset of users:
- Portugal
- Canada
- Pakistan
- Belarus
- Panama
- Venezuela
- Kazakhstan
- United States of America
An investigation is ongoing with our network partners to resolve this incident swiftly.
We sincerely apologise for any disruption caused and appreciate the patience and understanding of our users during this time.
Updates will be provided as soon as they’re available.
Thank you,
1GLOBAL
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