IoT Portal Rules Experiencing Delays In Processing Information
Updates
Dear Customer,
We inform you that this incident has been resolved.
Our monitoring platforms confirm that the delay is no longer present.
We apologize for any inconvenience this incident has caused to your service.
1GLOBAL Major Incident Team
Dear Customer,
We are currently experiencing a delay in processing information in our IoT Portal.
Actions impacted:
- Automatic blocking due to usage rules and/or location-related rules.
- Usage information.
- Suspend/Unsuspend SIM cards.
As the team progresses on the mitigation of this issue, we can already see some improvements.
We expect to provide an update as soon as we have relevant information to share.
Thank you,
1GLOBAL Major Incident Team
Dear Customer,
We are currently experiencing a delay in processing information in our IoT Portal.
Actions impacted:
- Automatic blocking due to usage rules and/or location-related rules.
- Usage infoformation.
- Suspend/Unsuspend SIM cards.
The 1GLOBAL major incident team is currently troubleshooting this behaviour and working towards stabilizing these services as soon as possible.
We expect to provide an update as soon as we have relevant information to share.
Thank you,
1GLOBAL Major Incident Team
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