Data | Data Services Degradation UAE & USA

Major incident Connect API Data Asia North America IoT Data Asia North America
2025-05-20 07:01 BST · 7 hours, 40 minutes

Updates

Resolved

This incident is now resolved

May 20, 2025 · 14:41 BST
Issue

Incident Summary
1GLOBAL has detected a service degradation affecting roaming services, mainly affecting users roaming in the United States of America and United Arab Emirates.

We’re working with our roaming partners to investigate and mitigate the observed situation.

Main Impacted Countries

  • United States of America
  • United Arab Emirates

We sincerely apologise for any disruption caused and appreciate the patience and understanding of our users during this time.

1GLOBAL

May 20, 2025 · 07:01 BST

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