Data | 2G/3G Service Degradation
Major incident
Connect API
Data
Europe
Asia
South and Central America
IoT
Data
Europe
Asia
South and Central America
2025-05-21 09:04 BST
· 4 hours, 2 minutes
Updates
Issue
May 21, 2025 · 09:27 BST
Incident Summary
1GLOBAL has detected a service degradation affecting 2G and 3G services in roaming countries. This can affect connectivity and also the delivery of OTA updates to users.
We’re working with our roaming partners to investigate and mitigate the observed situation.
Main Impacted Countries
- Indonesia
- Poland
- Germany
- Italy
- France
- United Kingdom
- Peru
- Colombia
- Greece
We sincerely apologise for any disruption caused and appreciate the patience and understanding of our users during this time.
1GLOBAL
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