IoT | Data Service Degradation
Updates
Dear Customer,
After closely monitoring the evolution of data traffic trends in the affected countries, we can now see that they are stable.
We will now proceed with this incident closure.
1GLOBAL
Dear Customer,
We are seeing improvements in several countries, but the following are still below the expected traffic volumes:
- France
- Germany
- Indonesia
- Hungary
Investigation from 1GLOBAL and our roaming partner is still ongoing, and as soon as new updates are available, they will be shared.
1GLOBAL
Incident Summary
1GLOBAL has detected and is now investigating, together with our local partners, a service degradation affecting a subset of IoT users.
Description of the Issue
IoT users may face connectivity issues. The main affected countries are listed below
Main Impacted Countries
- United States of America
- Germany
- Papua New Guinea
- Japan
- United Kingdom
- Mexico
- France
- Netherlands
- Indonesia
- Hungary
- Peru
- Poland
We sincerely apologise for any disruption caused and appreciate the patience and understanding of our users during this time.
New updates will be provided as they become available.
1GLOBAL
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