IoT | Connection Instability to iot.truphone.com
Major incident
IoT
Web Portal
API
2025-07-23 15:23 BST
· 3 hours, 57 minutes
Updates
Investigating
July 23, 2025 · 16:17 BST
Update
While our teams continue to investigate the source of this issue, the access to the IoT Portal and IoT API are now more stable. Nonetheless, periodic timeouts may still be found.
New updates will be provided as soon as they are available.
Issue
July 23, 2025 · 15:23 BST
Description
1GLOBAL has detected and is currently investigating an issue that is affecting the connectivity to iot.truphone.com
Users may not be able to access the IOT Portal and API during this time.
New updates will be provided within 1 hour.
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