Data Service Degradation in United States

Incident Summary
Data Services impact in United States

Description of the Issue

Dear customer,
We would like to inform that between 11:00 GMT and 11:46 GMT, our network experienced a degradation in Data Services impacting connectivity in specific countries for IoT Customers. The issue has since been resolved, and services are now fully operational.
We can confirm that the issue is now mitigated by our engineering team and the impact is no longer occurring.

We will closely monitor our service for 24 hours to ensure long-term stability.
For any inquiries or additional help, don’t hesitate to contact your usual support channels and points of contact.

Main Impacted Countries

• United States

We sincerely apologize for any disruption caused and appreciate the patience and understanding of our users during this time.

1GLOBAL