Registration Degradation in USA, Canada and Mexico

Dear customer,

Through our service performance indicators, we confirm that the previously reported incident is no longer occurring.

We will closely monitor our service for 24 hours to ensure long-term stability.

For any inquiries or additional help, don’t hesitate to contact your usual support channels and points of contact.

We apologize for any inconvenience this incident has caused to your service.

Thank you,
1GLOBAL Major Incident Team

Dear Customer,

Over the last hours our customers in United States, Mexico and Canada have been experiencing some intermittent degradation on their services.

The 1GLOBAL major incident team is currently following up on this with our suppliers and working together to solve this behaviour.

You may have experienced intermittent loss of registration.

We expect to provide an update as soon as we have relevant information to share.

Thank you,
1GLOBAL Major Incident Team