Network Incident - Service Degradation

Major incident Portals Connectivity Management (iot.truphone.com) Remote SIM Provisioning Management Portal (rsp.console.truphone.com) APIs IoT Management API Connect API Connectivity Data (North America) Data (Europe) Data (Asia and Oceania) Data (South and Central America) Data (Africa) Remote SIM Provisioning Consumer Discovery Service Machine to Machine Entitlement Server
2023-04-30 06:48 BST · 1 hour, 40 minutes

Updates

Retroactive

Truphone detected and mitigated a network issue that occurred between 6.48 UTC and 8.28 UTC.
This issue is now resolved and affected all services from Truphone during the period, and we are currently monitoring the situation to guarantee the stability of all services.

April 30, 2023 · 08:53 BST

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