IoT Portal - Degraded Performance

Minor incident Portals Connectivity Management (
2023-06-21 18:23 BST · 3 hours, 13 minutes



This incident is now resolved

June 21, 2023 · 21:36 BST

Truphone has identified an issue with IoT Portal SIM data session authentication. Due to this, some cards under the Suspended/Blocked state may be allowed to temporarily create new sessions as a continuity measure.

Our engineering teams are currently troubleshooting this behaviour, and updates will be provided as soon as they’re available.

June 21, 2023 · 18:36 BST

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